Customer Reviews

Nothing more could have been done. The service we received was excellent. Even our two young daughters were kept entertained with Skoda colouring books and story books so that my husband and I could concentrate on the paperwork. The girls were involved in the handover too and shown some fun features on the car. Can honestly say it's the best experience we've ever had buying a car. 

Fred Rees Garages gave me genuine old school customer service.

It is a small family firm and I felt that they were really interested in getting me a good deal. Larger dealers, in my experience,can be somewhat off-hand.

Courtesy and information given from ordering to delivering the car. Also follow up calls to check all was well and I understood the workings of the car. Excellent service and courtesy over and above what I call normal.

Excellent customer service - polite, caring, helpful, willing to achieve a win win. They provide an excellent service. Everything from driving into the customer parking area, to the immaculately presented cars in a clean well lit showroom, the relaxed sales presentation and vehicle demonstration, assured me I made the right decision to buy a Skoda from Fred Rees Garage.

The service we received was second to none as always. I will definitely use Fred Rees Garages again and again and would highly recommend.

We had an excellent experience, coffee, the car was beautifully prepared and we were given a comprehensive tutorial on all aspects of the operation of the car and the new technology which would otherwise have been quite daunting. Always get a fair deal at this garage, something we have not experienced with other manufacturers agents. After two hours we felt confident to venture onto the road. 

Not only the salesman (Aden) but also the owner showed a complete interest in ensuring that everything was how we wanted it, a real pleasure using a company such as this.

Total feeling of being needed. My first visit to Fred Rees Garages and I was made to feel so important. Did not feel rushed into making a decision and I came away knowing that my choice was excellent. 

Personal service and attention to every detail that we raised. This is the third Skoda that we have bought from Fred Rees Garages and every aspect of their business is performed with enthusiasm and professionalism.